How do I reset my password?

On the User tab, select Profile>Edit Profile, type in your new password, confirm the new password, and then select Save.

How can I change my profile picture?

On the User tab, select Profile>Edit Profile>Change Profile Image

How can I get in touch with the team at Arabic Workshop?

You can submit feedback by going to the User tab and selecting Feedback.

System requirements – what software do I need to be able to use Arabic Workshop on my PC/Mac/smartphone?

The webapp is accessed via your favourite web browser.  On a smartphone, you can add the page to your home screen and it will start behaving like a native app, for example, notifications, upgrades and removal of the address bar.

How many levels are there?

There are currently 15 levels on Arabic Workshop but we are continuously working on adding more content. Our curriculum is designed to start you off with the basics and gradually increase in complexity with regards to the vocabulary and grammar used. Our levels correspond to CEFR and ACTFL levels and these are labelled on each unit.  

Why don’t I have access to all content?

You may only be registered for our limited free access content. For unlimited access, please choose from one of our monthly, annual or lifetime subscription options. 

Have a look at your options on our pricing page.

What’s included in my subscription?

Once subscribed to either our monthly, annual or lifetime plan, you will have full access to all Arabic Workshop web app content and features. 

Where can I ask questions?

You can submit feedback by going to the User tab and selecting Feedback.

Can I download a video and watch offline?

Sorry, this feature is not available on Arabic Workshop. 

Can I export my vocabulary?

Sorry, this feature is not currently available on Arabic Workshop. Please let us know through our feedback form if this is something you would like to see in the future. 

Is Arabic Workshop available as an app?

Arabic Workshop is currently only available as a webapp across all platforms.  You can recreate an app experience by choosing to add it to your home screen once in your web browser.

Is Arabic Workshop PC/Mac/smartphone compatible?

Yes! Arabic Workshop is currently available as a web app across all platforms. 

Can I interact with other users?

Sorry, this feature is not currently available on Arabic Workshop. We are working on developing a group feature soon.

Is there an Arabic Workshop placement test?

Arabic Workshop does not offer a placement test but we would encourage you to start at level 1 so you may enjoy and benefit from all available content.   You do not have to complete one level before you progress to the next. Dip in and out as you wish…whatever works best for you.

How long are Arabic Workshop videos?

All our animations range from one to eight minutes long. This will depend on the level in which you are working.

Am I too old to learn a new language?

No! Learning a language is something you can achieve at any stage in your life – with a little effort and a lot of heart!

How do I subscribe?

If you are registered for free access content with Arabic Workshop, you may subscribe by clicking the ‘Subscribe Now’ button on any of the units which are unavailable to you, these have have been greyed out. 

What payment options are available?

We currently accept payment via debit or credit card.  Our current payment processor is Stripe.

Does my subscription automatically renew?

Yes. When you purchase a monthly or yearly subscription, your subscription will renew automatically. 

How do I switch off auto renew on my subscription?

Go to > Subscriptions.  Select your subscription and toggle the Auto Renew button off.

How do I apply my coupon discount?

If you have a discount coupon, you may use your discount at ‘Checkout’ where there is an option to apply your coupon.

How do I cancel my subscription?

If you would like to cancel your subscription with Arabic Workshop go to > Subscriptions.  Then select your subscription and select Cancel.

Can I upgrade my subscription?

Yes.  This is possible at > Subscriptions.  Then select your subscription and go to Change Subscription

How long does it take for my refund to come through?

Refunds typically appear on your bank statements between 5 and 10 working days.  If it takes longer please get in touch via email [email protected]

How do I change my payment details?

In order to change your payment details, visit

Where can I see my subscription details?

After subscribing, you will receive an email from Arabic Workshop confirming your subscription details.   You can also visit >Subscriptions

Are Arabic Workshop gift vouchers available to purchase?

Arabic Workshop does not currently offer gift vouchers.  

How can I get involved in promoting Arabic Workshop?

Arabic Workshop runs an effective Affiliate Program for users inclined towards getting more involved. Full details can be found on our Affiliate Program Page

Does Arabic Workshop offer group subscriptions?

Yes! Please visit our pricing page and navigate to the ‘Groups, Schools, Institutions’ tab where you will be able to contact us with more details. A member of the Arabic Workshop team will contact you as soon as possible.

Where can I find Arabic Workshop’s terms and conditions?

Our terms and conditions can be found here

Where can I find Arabic Workshop’s privacy policy?

Our privacy policy can be found here

How do I delete my account?

If you would like to delete your account, please email the team at [email protected]